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Effective Date: August 9, 2025

Terms of Service

These Terms establish a binding legal agreement between you and Nishmira Technologies Private Limited governing your use of Shamixo FM.

1. Introduction

Welcome to Shamixo FM, a service by Nishmira Technologies Private Limited, registered in Azadnagar, East Singhbhum, IN 832110 ("we", "our", or "us").

These Terms establish a binding legal agreement between you ("you", "your", or "User") and the company, covering your use of Shamixo FM — encompassing the web application, Android app, iOS app, and any related services offered now or in the future.

The agreement clarifies usage expectations, protects both parties' rights, and covers software, support services, community platforms, and future features. Users accept these Terms by creating an account or using the services. Creating an account, using the services, or clicking "I Agree" confirms understanding and acceptance. Users invited by others (such as Super Admins) accept by first using the service. Minors require parental consent. The company may update these Terms with email notification, and continued use indicates acceptance.

These Terms integrate with the Privacy Notice, Refund Policy, and Acceptable Use Policy.

2. Definitions

  • "We", "Us", "Our" — Nishmira Technologies Private Limited.
  • "You", "Your", "User" — Any individual or business accessing Shamixo FM.
  • "Service" — The web application, mobile apps, APIs, support services, and future tools.
  • "Account" — The user profile for accessing Shamixo FM.
  • "Super Admin" — A user with the highest control, managing other accounts.
  • "Content" — Data, information, text, images, and materials entered or generated through the Service.
  • "Company Content" — Materials, designs, code, trademarks, and intellectual property owned by Nishmira.
  • "Third-Party Services" — External tools integrated with or accessible through Shamixo FM.
  • "Terms" — This agreement and all referenced policies.

3. Eligibility & Account Registration

3.1 Age Requirements

Shamixo FM welcomes users of any age. Those under the legal age of majority in their country require parental or guardian consent.

3.2 Account Creation and Information Accuracy

Most features require an Account, created by you or a Super Admin. You agree to provide accurate, complete, and up-to-date information and to maintain its accuracy. The company bears no responsibility for issues stemming from inaccurate or outdated Account details.

3.3 Account Security and Responsibility

Users are responsible for all Account activity. Super Admins bear responsibility for the actions of users they create. Keep credentials secure and report suspected unauthorized access immediately to admin@nishmira.com. The company is not liable for losses from unauthorized Account use resulting from user negligence.

4. Scope of Services

4.1 Description of CAFM SaaS Features

Shamixo FM is a cloud-based Computer-Aided Facility Management platform for managing assets and operations. Key features include:

  • Preventive and corrective maintenance management
  • Asset tagging and tracking
  • Work order management
  • Data recording, reporting, and analytics
  • Communication and collaboration tools

The company reserves discretion to add, update, or remove features.

4.2 Service Availability

The company aims for 24/7 availability but cannot guarantee uninterrupted access. Downtime may result from maintenance, updates, or uncontrollable events. Scheduled downtime will receive advance notice when possible.

4.3 Mobile App & Web App Usage

Shamixo FM is accessible via web, Android, and iOS applications. Functionality may vary across platforms. Users must ensure their devices meet minimum requirements and maintain stable internet connectivity.

5. Subscription Plans & Payments

5.1 Pricing & Billing Cycles

Shamixo FM operates on a subscription model with pricing listed on the website or apps. Prices are in specified currencies and may vary by location, taxes, or promotions. Subscriptions recur (monthly, annually, or otherwise) until cancelled. The company reserves the right to update pricing with prior notice, effective from the next billing cycle.

5.2 Payment Methods

Payment methods displayed at checkout may include credit cards, debit cards, online gateways, or approved channels. Users authorize the company to charge their chosen method for subscription fees and taxes. Failed payments may result in access suspension until settlement.

5.3 Refund Policy

All subscription fees are non-refundable once paid unless otherwise stated in promotions or legal requirements. No refunds or credits apply to partial periods, unused features, or downgrades within a billing cycle. Cancelled subscriptions remain active through the current cycle. Billing errors or duplicate charges may receive refunds at company discretion. See our full Refund Policy.

5.4 Taxes

Subscription fees exclude applicable taxes unless stated otherwise. Users are responsible for taxes and governmental charges, except those based on company income. The company may collect and remit taxes on behalf of users as legally required.

6. User Responsibilities & Acceptable Use

6.1 Prohibited Activities

Users agree not to:

  • Use the Service for unlawful, fraudulent, or harmful purposes
  • Upload or distribute viruses, malware, or malicious code
  • Attempt to hack, bypass, or interfere with Service security, authentication, or performance
  • Reverse-engineer, copy, or modify software except as expressly permitted by law
  • Disrupt the Service or degrade performance for other users
  • Share login credentials or grant unauthorized Account access
  • Send spam, harassment, or unauthorized communications

6.2 Data Entry Accuracy

Users are solely responsible for the accuracy, completeness, and legality of data entered into Shamixo FM. The company is not liable for losses from inaccurate or incomplete information.

6.3 Security Practices

Users must maintain Account security and promptly update credentials if compromise is suspected. Super Admins ensure their created users follow these Terms. Recommended practices include:

  • Using strong, unique passwords
  • Enabling device-level security (PIN, fingerprint, face unlock)
  • Avoiding public or unsecured networks

Non-compliance may result in Account suspension or termination.

7. Intellectual Property Rights

7.1 Ownership of Software, Content, and Trademarks

All rights, title, and interest in Shamixo FM — including software, design, interface, graphics, features, and underlying code — are exclusively owned by Nishmira Technologies Private Limited. Trademarks, logos, and brand names are legally protected and cannot be used without prior written consent.

7.2 Limited License to Use the Services

The company grants a limited, non-exclusive, non-transferable, revocable license to access and use Shamixo FM for internal business or personal purposes in accordance with these Terms. This license does not permit users to copy, distribute, or modify the software; resell or sublicense Shamixo FM; or create derivative works.

7.3 User Content

Data, files, and materials uploaded or created by users remain their property. By using the Service, users grant the company a worldwide, royalty-free license to store, process, and display content solely for operating and improving the Service.

7.4 Feedback

Suggestions, feedback, or improvement ideas may be used by the company without compensation obligation, becoming company intellectual property.

8. Customer Data & Privacy

  • Data Ownership: Users retain full ownership of all data, records, and materials uploaded or created within Shamixo FM. The company does not claim ownership.
  • Use of Data: Users grant the company a limited, worldwide, royalty-free license to store, process, back up, and display Customer Data solely for operating, maintaining, and improving Shamixo FM. The company will not sell data to third parties.
  • Data Protection: The company uses reasonable administrative, technical, and physical measures to protect Customer Data. No system guarantees absolute security.
  • Privacy Policy: Using Shamixo FM constitutes agreement to the Privacy Notice, which forms part of this Agreement.
  • Data Backup & Retention: The company regularly backs up Customer Data for disaster recovery. Users are responsible for maintaining personal backups. Upon account termination, data may be retained briefly as required by law before deletion or anonymization.

9. Third-Party Services & Integrations

Shamixo FM may integrate with third-party applications, APIs, or services (such as mapping, IoT platforms, payment gateways, or communication tools) to enhance functionality. These services are not owned or controlled by the company, and the company bears no responsibility for their content, security, or performance. Enabling integrations authorizes the company to exchange relevant Customer Data with those services as needed; the company is not liable for data misuse by external providers after it leaves company systems. Users may enable or disable integrations at any time — disabling stops future data sharing but does not delete previously shared data.

10. Service Availability & Downtime

  • Uptime Commitment: The company aims for 24/7 accessibility but cannot guarantee uninterrupted or error-free operation.
  • Scheduled Maintenance: Periodic maintenance and upgrades may cause temporary unavailability, with advance notice whenever possible.
  • Unplanned Downtime: Technical issues, internet disruptions, cyberattacks, or uncontrollable events may cause unexpected outages. The company is not liable for losses from downtime.
  • Force Majeure: The company is not responsible for delays or failures caused by events beyond reasonable control, including natural disasters, government acts, strikes, power outages, or internet disruptions.

11. Termination & Suspension

11.1 Termination by You

Users may cancel subscriptions at any time through account settings or by contacting admin@nishmira.com. Access remains active through the current billing cycle, after which the subscription does not renew. No refunds are issued unless specified in the Refund Policy.

11.2 Termination or Suspension by Us

The company may suspend or terminate accounts with or without prior notice if Terms or linked policies are violated, subscription fees remain unpaid, user actions pose security/legal/operational risks, or it is required by law or government order.

11.3 Effect of Termination

Upon account termination, the right to Service access immediately ends, the company may retain data briefly as required by law, and data is subsequently deleted or anonymized.

11.4 Survival of Terms

Certain provisions — including Intellectual Property Rights, Limitation of Liability, Indemnification, and Governing Law — survive termination.

12. Disclaimers & Limitation of Liability

12.1 No Warranty

Shamixo FM is provided "as is" and "as available," without any warranties, express or implied. To the fullest extent permitted by law, all warranties are disclaimed, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12.2 Limitation on Damages

To the maximum extent permitted by law, Nishmira Technologies Private Limited, its directors, employees, agents, and partners are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data, goodwill, or business opportunities, arising from or related to Shamixo FM use.

12.3 Maximum Liability

Total cumulative liability for claims arising from or related to Shamixo FM use does not exceed the total subscription fees paid in the twelve (12) months preceding the claim-giving event.

13. Indemnification

Users agree to defend, indemnify, and hold harmless Nishmira Technologies Private Limited, its directors, officers, employees, agents, and affiliates from claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

  • Shamixo FM use or misuse
  • Term or linked policy violations
  • Intellectual property or other rights infringement
  • Disputes between users
  • Content or data submitted, uploaded, or shared through Shamixo FM

The company reserves the right to assume exclusive defense and control of matters subject to user indemnification, with user cooperation required.

14. Contact Us

  • Email: admin@nishmira.com
  • Address: Nishmira Technologies Private Limited, Holding 27, Road 4, Azadnagar, Jamshedpur – 832110, Jharkhand, India
On This Page
  • 1. Introduction
  • 2. Definitions
  • 3. Eligibility & Registration
  • 4. Scope of Services
  • 5. Plans & Payments
  • 6. Acceptable Use
  • 7. Intellectual Property
  • 8. Customer Data & Privacy
  • 9. Third-Party Services
  • 10. Availability & Downtime
  • 11. Termination
  • 12. Liability
  • 13. Indemnification
  • 14. Contact Us

Also see:

  • Privacy Notice
  • Refund Policy
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